All orders that are in-stock will be shipped within 24-hours from our warehouse in Southern California. Please note that occasionally our warehouse experience periods of high order volume and it can take up to 2 business days to ship your order. This is rare, however, and we do everything we can to make sure your order is shipped as quickly as possible.

Our warehouse is open during standard business hours Monday - Friday and are closed during national holidays of the countries where they are located. Unfortunately, Sunny 16 cannot guarantee exact delivery times due to the unknowns involved with trans-border shipping. Customs can delay, refuse to process, or impose duties to international shipments at their discretion. Shipments can also unfortunately be returned to us or lost in transit with no reasons indicated. Other possible reasons for delay that are out of our control are weather, labor strikes, and volume peaks.

Please keep in mind that we provide special shipping options for customers located in the contiguous United States. This means that if you're located in Alaska or Hawaii, there would be shipping costs associated with your order.

Although rare, if your products are lost in transit we will send new ones to you. We will do everything we can to make it right. We want to make sure you receive the gear you ordered!

Orders to the regions below are shipped from our U.S. warehouse in Los Angeles and the main shipping carriers we use are UPS, USPS, and DHL.

• North and South America (Ships from U.S. Warehouse)
• Europe, Africa and Middle East (Ships from U.S. Warehouse)
• Asia and Oceana (Ships from U.S. Warehouse)

PO Box: If you need to ship to a PO Box please reach out to us at support@sunny16.com and we will ship your order via USPS.